How it works
This page will tell you how we run our online shopping service. You can find out...
If you have any further questions or if you have decided that you would like to sell your products in our shop then please email us at soundsgood@evinsol.co.uk or call us on 0845 456 1228 between 9.30am and 5.30pm.
We provide two services:
- Sales-only
- We can list your product(s) in our shop and pass any orders for them to you. You will then be responsible for posting the products to the customer
- Distribution
- Alternatively, you can send us your product(s) and we will list them in our shop and post them to the customer when we receive an order. We will inform you of any purchases of your products.
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A customer who buys something on our site will receive...
- An email from our online banking partners telling them how much they have spent
- An email form us acknowledging their order
- An email from us telling them that we or you have posted their order
- An email from us every week after the order has been posted (until we hear from the customer) asking whether they have received their order
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When a customer orders your product(s) you will receive...
If you are a 'sales-only' customer...
- An email from us asking you to send the order to the customer and asking you to tell us once you've sent it
- An email every week after that reminding you to send the order if we haven't heard that you've sent the order
- An email from us telling you that the customer has received the order
- A statement once a month by email
- Payments from us (see below)
If you are a 'distribution' customer...
- An email from us telling you about any order that we receive for your product(s)
- A statement once a month by email
- Payments from us (see below)
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When a customer orders your product(s) we will ask you to…
If you are a 'sales-only' customer...
- Send your product(s) promptly when we email you about purchases
- Send an email to us to tell us that you have sent your product(s) to the customer
If you are a 'distribution' customer...
- We take responsibility for your sales so you don't need to do anything
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The charges described below do not include VAT which we will charge you at 20%
We hope that the charges described below are clear. If you have any questions about them please call us on 0845 456 1228 between 9.30am and 5.30pm.
Setup
- We will charge you £10 for each product that you would like to add to our shop
Sales-only or Distribution
- We will charge you 10% of the cost of each sale of your product(s) including any charges for postage and packaging, with a minimum of 80p per sale.
Distribution
- We will charge you a minimum of £1 per item for each sale of your products for posting them to the customer. If your product(s) cost more than £1 to post we will agree a postage cost with you before we add your product(s) to our shop.
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Each month we will send you a statement indicating how much the sales of your products have been worth, how much we will charge you, and how much we will be paying you (i.e. the difference between those two amounts).
If the amount we owe you is more than £50, or if it is the end of March, June, September or December then we will send you the amount we owe you by cheque or bank transfer.
If the amount we owe you is less than £50 we will only send it to you if it is the end of March, June, September or December.
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EIS Ltd